Tablet doesnot work without power adapter and it is not charging the battery

Only works with the adapter!!! Also checked with PD USB-C charger 65W/12V/3A - same story = when disconnected tablet is switched off…

ANY HELP?!

Please, write to service@chuwi.com

sent an email, no answer yet

I have the same problem as you - please try this
Plugin the tablet, go to the device manager and under battery what do you see?

No battery shows in my device manger. This garbage won’t charge.

open up the ubook pro and check if the cable is plugged in. from the battery to the mainboard.

i had the same problem, just opened it up and plugged it back in. problem solved. :slight_smile: