I talked with my colleague in support, Please answer her in the last email. And provide the complete name, address, and phone. We will send a new battery for you.When you do that please write me and i will check if your email has arrived.
*This is an exception and will be for free. Because you already moved from the location you bought it.
But for other users who may see this post in future. If you dont purchase from the official store, even its under warranty , we wont offer send for free, you need to contact the store you bought it.
In order to have warranty support from us for free you need to have it purchased from our official stores.
If you contact us and you did not purchase through our official stores, any warranty issues must be paid.