I am getting USB “device not recognized error” whenever I plug in the keyboard.
Windows 10 operating system.
Purchased in February 2021.
I have tried updating the drivers
I have tried uninstalling usb and reinstalling
I have tried changing power settings as suggested by other help forums
I have updated windows and restarted lots of times
I have tried many things.
Error has not changed.
When restarting the tablet, the keyboard “blue light” does come on briefly but none of the keyboard keys work.
Can you suggest how to fix this please?
I am a student and need my laptop for my study.