I am getting USB“device not recognized error” whenever I plug in the keyboard.
Windows 10 operating system.
Purchased in February 2021.
I have tried updating the drivers
I have tried uninstalling usb and reinstalling
I have tried changing power settings as suggested by other help forums
I have updated windows and restarted lots of times
I have tried many things.
Error has not changed.
When restarting the tablet, the keyboard “blue light” does come on briefly but none of the keyboard keys work.
Hi Gortys. I tried this and was able to reset the BIOS to default settings but this made no difference. I am continuing to get the same error. When I go to device manager I see the same error