Hi，
We are sorry for the untimely update service. And always put the customer’s experience in the first place.We will listen carefully to your suggestions and make adjustments and changes.
The Android 11 update for Hipad Plus was posted on the forum on June 9th. There are detailed steps and tutorials above. If you have any more questions, you can give me feedback here.Flash instruction for Chuwi Hipad Plus update to Android 11
Best，
M