Chuwi Hi10 Plus Motherboard

Windows Tablets
#1

I have purchased CHUWI Hi10 Plus CWI527, 2 years ago. The tablet does not power on now, the maintenance company told me that the problem is caused by motherboard. when I contacted with Chuwi service with email, they responded as I can choose to send it to Spain for repair or to Hong Kong for repair but when I asked for adress they told me that they have no hi10plus motherboard in stock at present, If I insist on buying from Chuw, they have suggested me to buy on major online shopping platforms by Search Chuwi’s brand and hi10plus’s motherboard. what a shame for Chuwi’s aftersales. Anyone who can help me on this issue?

thank you

#2

Hello, this model has been out of production for many years, so there are no official repair parts, thank you

#3

“Many years” ?? I bought it 2 years ago, you have to supply spares at least for 2 years for your products. This answer is not acceptable. Please tell me the specification of motherboard.

1 Like
#4

Hi friend.
Thats the way Chuwi keep clients.
I saw another post in this forum with the tablet opened picture. Maybe you can grab some useful information from there.